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Reviews

4.6

3,688 reviews
5
(2,919)
4
(535)
3
(62)
2
(30)
1
(142)
  • Product Quality
    4.5 (399)
  • Return Claim MadeYes (16) · No (400)
  • Warranty Claim MadeYes (21) · No (398)
  • Product Appearance As advertised (87%) · Not as advertised (13%)
  • Customer Service
    4.7 (401)
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Megan

MeganSydney Surrounds, NSW

  • 2 reviews

Family Flatpack Fun!

published

Went into Fantastic with the idea in mind to buy wardrobes & side tables. Did have a look online prior but once in store & looked around we settled on the ones we liked in-store better. Was very impressed with staff and how helpful they were.



1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Megan, thanks so much for deciding to shop with us in West Gosford. We love hearing about our helpful staff, and we hope to see you back again soon. Regards Nick and the Fantastic Team.

JacinT

JacinTRichmond-Tweed, NSW

Great furniture and affordable prices!

published

The store is easy to navigate and I was able to quickly find what I was looking for. I was very satisfied with the product range and quality of the product. I purchased the Luca dining set which is really cute and small which fits my style perfectly. It was easy to assemble and was conveniently all in one box!!

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi JacinT! We are happy to hear that you were able to navigate our Lismore store with ease, and also that you are happy with your Luca dining set. We would love to see you in store again soon! Kind regards Nick and the Fantastic Team.



Noel

NoelIllawarra, NSW

value for money

published

Great choice and plenty of variation to find exact lounge and cupboards we needed. Easy to walk around, flat packs a bit daunting, but now nearly an expert. Staff were really helpful.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Noel, thanks for shopping with us in Nowra! We are glad to hear that you have become a flat pack expert, and we hope to see you in store again soon. Regards Nick and the Fantastic Team.

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Perfect Quality for a Perfect Price

published

I was extremely satisfied with the range and quality of the products available to choose from and the overwhelming helpfulness of the staff. It made for a truly Fantastic [Genso-Teki] shopping experience. Thank you!

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! Thanks so much for shopping with us and taking the time to share your thoughts. It is great to hear that the Caringbah team were so helpful, and we hope to see you in store again soon! Regards Nick and the Fantastic Team.

Emily P.

Emily P.Mid North Coast, NSW

Friendly, professional service

published

Looked online for the product I was wanting went in store to purchase josh was very helpful. Gave me a map and directions to the the warehouse for pick up where the young man there even loaded the mattress into my car for me. Good old fashion service with a great price.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Bargain beds

published

Easy to get to store/plenty of parking.
Great range of products pending on taste and budget.
Purchased 2 x king singles with mattresses for under 1k with money left over for linen purchase (not in store). Excellent price compared to other furniture stores.
Beds were easy to assemble came with instructions & all necessary screws + Allen key.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Preeseela, thanks so much for choosing to shop with us. We hope to see you in our Rutherford store again soon! Regards Nick and the Fantastic Team.

Very good quality, affordable stuff, loved it

published

It was very easy to navigate the store and find what I was looking for. Totally satisfied with products available and quality of products. It was easy to assemble but they could provide bigger L key.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Dhillon, thanks for shopping with us in Campbelltown. We are glad to hear that the store was easy to navigate and that you are happy with the products received. We hope to serve you again in the near future. Regards Nick and the Fantastic Team.

Excellent customer service

published

The store was nicely layed out with wide walking area's and a great display of products. The staff at this store go the extra mile for you as a customer.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Deb, thankyou for choosing to shop with us and sharing your in store experience online. We look forward to seeing you in store again soon. Regards Jivani and the Fantastic Team

Great service

published

Great service and reliable. Purchased items for new apartment. Budget friendly and helpful with placing the orders and arranging the delivery dates. Would definitely recommend the Burwood store and will purchase any future items if required.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Andrea, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Jivani and the Fantastic team

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Karina revell

Karina revellIllawarra, NSW

  • 2 reviews

Fantastic service

published

Jackie was fantastic and patient with me taking my time over 2 visits to make up my mind very informative, happy made my shopping experience stress free...the prices were also fantastic

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Excellent service

published

Shopped in Dubbo on Tuesday 25th Feb. Staff excellent, products just what we wanted, good prices.
Also, want to give Bathurst store a boost.
Same service.
Am happy that I'm now near your stores.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Dempsey! Thanks so much for shopping with us in both Dubbo and Bathurst. We hope to serve you again soon! Regards Nick and the Fantastic Team.

Chance D.

Chance D.Sydney, NSW

  • 2 reviews

Great convenient store

published

Always so affordable. Staff are really helpful and kind to customers. Would love to see more products for smaller studio apartments. If ypu need to furnish your apartment at a great price with good quality australian made products. Dont look past fantastic furniture

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Chance, thank you for shopping with us in Auburn. It is great to hear that the staff are always so helpful and kind, and we hope to see you back again soon! Regards Nick and the Fantastic Team.

Perfect service

published

Easiest shopping experience of my adult life. Would definitely recommend this store to anyone looking for some great value, good quality furniture and friendly, knowledgeable and approachable customer service 10/10

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Steve! Thanks so much for choosing to shop with us and taking the time to share your thoughts. We look forward to seeing you back in our Griffith store in the future. Regards Nick and the Fantastic Team.

The customer service was excellent

published

Good value for money
The customer service officer was very patient and helpful she went out of her way to assist me to choose the right products that was right for my needs

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi William, thanks so much for shopping with us in Chullora. We are so happy to hear about your in-store experience, and we hope to see you back again in the future. Regards Nick and the Fantastic Team.

Picture Perfect!

published

I recently bought the Hayman Hall Table. It is amazing even better then the photos. It is the most stylish and affordable. It makes coming home from work more pleasant

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Natalie, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

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Steve H

Steve HSydney, NSW

Great shopping experience

published

Product was on display and in stock. Helpful staff at Point of purchase and loading dock. Easy to assemble and great value for money. Would have no problem recommending FF to anyone.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Steve, thanks so much for choosing to shop with us in Balgowlah. We hope to serve you again in the near future! Regards Nick and the Fantastic Team.

Sarah

SarahSydney, NSW

  • 8 reviews

Absolutely amazing experience!

published

The staff, layout, ease of transaction and arrangement of delivery was extraordinary. I could not fault this store or my experience. Big thank you to Rebecca who went above and beyond to help me.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sarah, thanks so much for shopping with us in Casula! It is great to hear about the in-store experience, and we will pass this feedback on to Rebecca as well. We hope to see you back again soon. Regards Nick and the Fantastic Team.

Julie C

Julie CIllawarra, NSW

  • 3 reviews

Fantastic Everything

published

I purchased a white metal queen size bed that I had seen online. It was excellent value for money and I am more than happy with the quality. The service I received was excellent and it was delivered the next day. It was easy to assemble with a brochure that explained the instructions for each step very explicitly with diagrams. The bed looks fabulous in my guest room. Thank you Fantastic.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Julie, thank you for shopping with us in Warrawong. We are so glad to hear that you received such great service, and that the bed was so easy to assemble. We hope to see you back again in the near future. Regards Nick and the Fantastic Team.

NTD

NTDSydney, NSW

Fast service and good value for money

published

I bought some lounges recently at the Penrith store. I was in a rush and the staff were very quick and efficient both at the store and at the warehouse. Lounges were good value for money.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi NTD, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Anton

AntonSydney, NSW

Fantastic service and very high quality products

published

Amazing service delivery by very knowledgeable staff that knows exactly what you are after! I have bought a bed set along with the mattress that i absolutely love. Well done Fantastic Furniture !!!

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Anton, thank you so much for choosing to shop at our Crossroads store! We are so happy to hear about the service received, and we look forward to seeing you back again next time. Regards Nick and the Fantastic Team.

Page 4 of 185
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Questions & Answers

Gregory Jonathan R.

Gregory Jonathan R.asked

NSW, Warwick Farm

I am just wondering, is your Warwick Farm store still open due to the Coronavirus,and if so, what is your opening hours?Ir if you are not open, can you please help give me a idea on when you will be open?

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! We are still operating as per our normal hours of 9am-5:30pm Monday to Friday, 9am-5pm Saturday, and 10am-5pm Sunday. You can view these hours here: https://www.fantasticfurniture.com.au/store-finder/store/Warwick%20Farm?redirect=/store-finder?p=false&q=warwick%20farm Regards Nick and the Fantastic Team.

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