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Reviews

4.6

3,701 reviews
5
(2,930)
4
(535)
3
(64)
2
(30)
1
(142)
  • Product Quality
    4.5 (412)
  • Return Claim MadeYes (17) · No (411)
  • Warranty Claim MadeYes (22) · No (409)
  • Product Appearance As advertised (88%) · Not as advertised (12%)
  • Customer Service
    4.7 (414)
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Excellent customer service

published

The store was nicely layed out with wide walking area's and a great display of products. The staff at this store go the extra mile for you as a customer.



1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Deb, thankyou for choosing to shop with us and sharing your in store experience online. We look forward to seeing you in store again soon. Regards Jivani and the Fantastic Team

Great service

published

Great service and reliable. Purchased items for new apartment. Budget friendly and helpful with placing the orders and arranging the delivery dates. Would definitely recommend the Burwood store and will purchase any future items if required.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Andrea, thank you very much for choosing us and sharing your thoughts online! Glad to hear you had such a wonderful experience in store. We hope to serve you again in the future! Regards Jivani and the Fantastic team



Karina revell

Karina revellIllawarra, NSW

  • 2 reviews

Fantastic service

published

Jackie was fantastic and patient with me taking my time over 2 visits to make up my mind very informative, happy made my shopping experience stress free...the prices were also fantastic

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
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Excellent service

published

Shopped in Dubbo on Tuesday 25th Feb. Staff excellent, products just what we wanted, good prices.
Also, want to give Bathurst store a boost.
Same service.
Am happy that I'm now near your stores.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Dempsey! Thanks so much for shopping with us in both Dubbo and Bathurst. We hope to serve you again soon! Regards Nick and the Fantastic Team.

Chance D.

Chance D.Sydney, NSW

  • 2 reviews

Great convenient store

published

Always so affordable. Staff are really helpful and kind to customers. Would love to see more products for smaller studio apartments. If ypu need to furnish your apartment at a great price with good quality australian made products. Dont look past fantastic furniture

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Chance, thank you for shopping with us in Auburn. It is great to hear that the staff are always so helpful and kind, and we hope to see you back again soon! Regards Nick and the Fantastic Team.

Perfect service

published

Easiest shopping experience of my adult life. Would definitely recommend this store to anyone looking for some great value, good quality furniture and friendly, knowledgeable and approachable customer service 10/10

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Steve! Thanks so much for choosing to shop with us and taking the time to share your thoughts. We look forward to seeing you back in our Griffith store in the future. Regards Nick and the Fantastic Team.

The customer service was excellent

published

Good value for money
The customer service officer was very patient and helpful she went out of her way to assist me to choose the right products that was right for my needs

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi William, thanks so much for shopping with us in Chullora. We are so happy to hear about your in-store experience, and we hope to see you back again in the future. Regards Nick and the Fantastic Team.

Picture Perfect!

published

I recently bought the Hayman Hall Table. It is amazing even better then the photos. It is the most stylish and affordable. It makes coming home from work more pleasant

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Natalie, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Steve H

Steve HSydney, NSW

Great shopping experience

published

Product was on display and in stock. Helpful staff at Point of purchase and loading dock. Easy to assemble and great value for money. Would have no problem recommending FF to anyone.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Steve, thanks so much for choosing to shop with us in Balgowlah. We hope to serve you again in the near future! Regards Nick and the Fantastic Team.

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Sarah

SarahSydney, NSW

  • 8 reviews

Absolutely amazing experience!

published

The staff, layout, ease of transaction and arrangement of delivery was extraordinary. I could not fault this store or my experience. Big thank you to Rebecca who went above and beyond to help me.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Sarah, thanks so much for shopping with us in Casula! It is great to hear about the in-store experience, and we will pass this feedback on to Rebecca as well. We hope to see you back again soon. Regards Nick and the Fantastic Team.

Julie C

Julie CIllawarra, NSW

  • 3 reviews

Fantastic Everything

published

I purchased a white metal queen size bed that I had seen online. It was excellent value for money and I am more than happy with the quality. The service I received was excellent and it was delivered the next day. It was easy to assemble with a brochure that explained the instructions for each step very explicitly with diagrams. The bed looks fabulous in my guest room. Thank you Fantastic.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Julie, thank you for shopping with us in Warrawong. We are so glad to hear that you received such great service, and that the bed was so easy to assemble. We hope to see you back again in the near future. Regards Nick and the Fantastic Team.

NTD

NTDSydney, NSW

Fast service and good value for money

published

I bought some lounges recently at the Penrith store. I was in a rush and the staff were very quick and efficient both at the store and at the warehouse. Lounges were good value for money.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi NTD, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Jivani and the Fantastic team

Anton

AntonSydney, NSW

  • 2 reviews

Fantastic service and very high quality products

published

Amazing service delivery by very knowledgeable staff that knows exactly what you are after! I have bought a bed set along with the mattress that i absolutely love. Well done Fantastic Furniture !!!

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Anton, thank you so much for choosing to shop at our Crossroads store! We are so happy to hear about the service received, and we look forward to seeing you back again next time. Regards Nick and the Fantastic Team.

Arjun

ArjunSydney, NSW

Awesome quality and worth for price that you spend

published

Easy to navigate to the store. Huge range of collections for the fabric for the product that you choose. Completely satisfied with the store and product. Easy to assemble furniture of our own.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Arjun, that is great to hear! We are glad that the Burwood team were able to provide such a positive experience and that the goods were easy to assemble. We hope to see you in store again in the future. Regards Nick and the Fantastic Team.

Great Range

published

Great layout and very easy to walk through displayed furniture. We were looking for a lounge suite and found a decent amount of designs to choose from. The store was busy on our day of shopping and there were limited staff working but they were apologetic about the lack of staff and still very helpful through this demanding time.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! Thanks so much for choosing to shop with us at our Prospect store. We are so glad to hear that the staff were able to assist you even when so busy, and we hope to see you back again in the near future! Regards Nick and the Fantastic Team.

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John B.

John B.Northeast, VIC

Greatest friendly service snd a lot of bang for our buck

published

Great service. Friendly, with humour.
Natalie really looked after my wife and i.
We got a discounted floor stock rug of which looked new to us.
Then we got four pillow for discounted amount and i asked for a further discount on these and received it.
Everything about our shopping experience was brilliant.
Was made to feel very welcome.
Will go back to Fantastic Furniture Albury in a heartbeat.
:) :) :)

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
John

JohnHunter Region, NSW

Perfect lounge with even better customer service!!

published

Researched I line then went in store to test out I. Person! Stafff couldn't of been any better really helpful, bought modular corner lounge, 1 x modular clip was missing but the sales staff looked after me over the phone and had parts posted next day! Don't find customer service like that these days!! Will definitely go back again

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi John, thank you so much for shopping with us in Newcastle. We are thrilled to hear that the team provided such great customer service, and we very much look forward to seeing you back in store again! Regards Nick and the Fantastic Team.

Tomo

TomoMid North Coast, NSW

  • 5 reviews

Happy wife! Saves money!! Happy Dad!!!

published

I’d rather buy a product flat packed for 3 reasons, it keeps the cost down, easier to transport AND we have fun ‘building’ our own. Gives it a personal touch.

2 comments
Tomo
Tomo

Error: ‘Product Appearance’ IS as advertised.

Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Tomo, thanks so much for choosing to shop with us in Coffs Harbour. It is great to hear that you enjoy building the goods, and we look forward to seeing you back in store again in the future. Regards Nick and the Fantastic Team.

Customer

CustomerIllawarra, NSW

Extremely satisfied.

published

Very easy to find things as I have been there before, I am completely satisfied with the products I had brought, it was all available and good quality. I did have to assemble all the furniture myself found it very easy considering it was a 2 man job. Just want to say thank you to the staff out at South Nowra you's were very helpful.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! Thank you very much for shopping with us and taking the time to share your experience. We are so glad to hear that the Nowra team were so helpful, and we hope to serve you again in the future! Regards Nick and the Fantastic Team.

Nice but expensive

published

Nice but expensive furniture
Friendly staff
Many things to choose from
Not many colour choices for the lounge I wanted.
The shop was a bit crowded and hard to navigate with a pram

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Page 5 of 186
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Questions & Answers

Gregory Jonathan R.

Gregory Jonathan R.asked

NSW, Warwick Farm

I am just wondering, is your Warwick Farm store still open due to the Coronavirus,and if so, what is your opening hours?Ir if you are not open, can you please help give me a idea on when you will be open?

1 answer
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi there! We are still operating as per our normal hours of 9am-5:30pm Monday to Friday, 9am-5pm Saturday, and 10am-5pm Sunday. You can view these hours here: https://www.fantasticfurniture.com.au/store-finder/store/Warwick%20Farm?redirect=/store-finder?p=false&q=warwick%20farm Regards Nick and the Fantastic Team.

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