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ACT, Fyshwick, NT, Darwin, QLD, etc...Reviewer Photos & Videos
HORRIBLE
They are disgusting and rude and steal your money, all they are after is your money!!! I purchased a "bed" from them and had to put it together using instructions they "gave me" and it was so confusing, and the drawing was so bad . They are such clowns. I sleep on the floor without a bed after wasting my money on these disgusting and useless products they provide. Please dont purchase anything from them all they are after is your money.
1 comment
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Saja A.Perth, WA
Friendly and helpful staff
We went there to buy a dining set that we saw online.. Unfortunately it was sold out.. But the friendly employee Marie was so helpful that we ended up buying our coffee tables from there
1 comment
Fantastic F.Fantastic Furniture
Hi Saja, thank you very much for choosing to shop with us. We are so glad to hear that Marie from our Cockburn store was so friendly and that you found some suitable coffee tables. Hopefully we will s... Read more
ee you back again soon! Regards Nick and the Fantastic Team.
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MUMOFONEIllawarra, NSW
The staff are approachable, knowledgeable and friendly especially during this pandemic
I love the staff at my local store. I never have an issue with being served.
I haven't received my couch yet but the store is layed out pretty well considering they are needing to consider social distancing. I loved the fact the staff gave me information to be able to assemble my couch once it arrives.
1 comment
Fantastic F.Fantastic Furniture
Hi there! Thank so much for shopping with us and taking the time to share your experience. We are happy to hear about the service received from the Warrawong team, and we hope to see you back again soon! Regards Nick and the Fantastic Team.
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Find out how Fantastic Furniture Physical store compares to other Furniture Shops
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Sonya FergusonSydney, NSW
- 2 reviews
Perfect size
The staff very polite, easy to find products on the floor to look and touch and pick up was so easy and it was easy to assemble the Knox bookcase
1 comment
Fantastic F.Fantastic Furniture
Hi Sonya, thanks so much for shopping with us in Campbelltown. It is great to hear that the staff were polite and that your Knox bookcase was easy to assemble. We hope to serve you again in the near future. Regards Nick and the Fantastic Team.
Similar opinion? Write a review on ieatwords.com.au!
RodneyCentral West, NSW
Perfect place to shop
easy to navigate floor an find what we required. Very satisfied with product range. Product quality top class.
Very easy to assemble. We bought the item online but when we went to have a look at it it was not suitable so we asked could we change it which your store did without any problems or time wasting
1 comment
Fantastic F.Fantastic Furniture
Hi Rodney, thank you for visiting our Bathurst store! We are happy to hear about your experience, and we hope to see you back again in the near future. Regards Nick and the Fantastic Team.
Similar opinion? Write a review on ieatwords.com.au!
NoeleenSouth East Queensland, QLD
Awesome and friendly customer service - very proactive staff who go over and above to help you
I was chasing a discontinued item to match my
Chicago furniture package, and Chris was very proactive and helpful. I added the new Chicago hall stand to my purchase as well. Very happy with the quick and efficient service offered by this store on the several occasions I have purchased from Fantastic Furniture
1 comment
Fantastic F.Fantastic Furniture
Hi Noeleen, thank you so much for choosing to shop with us. We are glad to hear that Chris from our Logan store was so helpful, and we appreciate you continuing to visit. We look forward to seeing you... Read more
back in the future. Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
MaureenSydney, NSW
Excellent quality
I've recently purchased 3 furniture items for my new home.
The quality of the furniture is outstanding I am very happy the TV unit the buffet and the dining table and chairs.
1 comment
Fantastic F.Fantastic Furniture
Hi Maureen, thanks so much for shopping with us! We are thrilled to hear that you are happy with the quality of your product, and we hope to see you in our Prospect store again soon. Regards Nick and the Fantastic Team.
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Melz0rCentral Highlands and Goldfields, VIC
Amazing
Easy to navigate around the store, the range has expected delays as this year has been very unique.
The products are what you pay for, you buy a cheap one expect it to be cheap. If you buy expensive one, you can enjoy the longevity of your furniture.
Great employees and atmosphere in the store. The new kids section looks amazing. Always a joy going in to the Bendigo store and seeing all the smiling faces.
1 comment
Fantastic F.Fantastic Furniture
Hi there! Thanks so much for shopping with us in Bendigo and taking the time to share your experience. We are so glad to hear about your positive experiences, and we look forward to serving you again ... Read more
in the future. Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
Debra S.
- 2 reviews
Chair just what was needed. Fits in perfectly
found the majority of staff helpful, listened to what was needed and helped to stay within my budget.
Disappointing to have one staff unpleasant re my service dog and her obvious lack of understanding and appreciation of why we have service dogs.
1 comment
Fantastic F.Fantastic Furniture
Hi Debra, Thanks so much for choosing to shop with us in Coffs Harbour! We are delighted to hear that the staff were able to assist you in the purchase, however we would like to look into your experie... Read more
nce further to address the other issues raised with your service dog. Would it be possible to email me your details so that we can investigate and get in contact with you to assist? My email address is [email protected] Regards Jivani and the Fantastic teamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Fantastic Furniture Physical store compares to other Furniture Shops
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MargiSouth East Queensland, QLD
A happy returning customer
I love this store! Fantastic seems to be the only furniture store where bright, colourful furnishing fabrics are offered. I saw a bed I loved, and decided then and there to buy it. The staff are wonderful - knowledgeable about the products and so friendly. It's always so easy to buy at Fantastic - nothing ever goes wrong with the procedure, and it's great to buy Australian made.
1 comment
Fantastic F.Fantastic Furniture
Hi Margi, thank you so much for choosing to shop with us in Capalaba. We are thrilled to hear about your experiences with our staff, and we look forward to seeing you back in store soon! Regards Nick and the Fantastic Team.
Similar opinion? Write a review on ieatwords.com.au!
Great product and service
Very satisfied with my purchase of the Grace chair and footstool. Excellent customer service both in the store and over the phone. The product is lovely, comfortable and a great colour. Very happy with my experience.
1 comment
Fantastic F.Fantastic Furniture
Hi Jane, thank you so much for choosing to shop at our Mandurah store. We love hearing about customers having such a positive experience, and we hope to serve you again soon! Regards Nick and the Fantastic Team.
Similar opinion? Write a review on ieatwords.com.au!
Megan R.Central West, NSW
Great furniture shop
The Bathurst store has provided excellent service for a number of my purchases from their store. Their new range of white furniture is excellent value for money and easy to assemble. 10/10!
1 comment
Fantastic F.Fantastic Furniture
Hi Megan, thanks so much for deciding to shop with us. We are so glad to hear that the Bathurst store provided such excellent service, and we hope to see you in store again soon! Regards Nick and the Fantastic Team.
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Glen PSouth East Queensland, QLD
- 2 reviews
Poor services and less then poor quality furniture
Well where to start. Firstly i purchased a small purchase from morayfield store for a single cabin. They didn't deliver full order
Second order of furniture was purchased once I moved into a bigger cabin being a 2 bedroom cabin. Again the order was stuffed up, wrong furniture, double up order which I was honest and returned to store. Replacement of lounge due to cushions collapsing, now I am on the second lounge which the cushions are collapsing again. In short very poor sercice and eve poor quality of product. My advice is go elsewhere for ne...Read more
1 comment
Fantastic F.Fantastic Furniture
Hi Glen, I would like to sincerely apologise for the service received and the issues you have faced with this order. We would like to get in touch to learn a little more and understand how we might be... Read more
able to improve in the future. If you would be willing to provide some more information to help us grow, you can email us at [email protected] Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
Great variety and no pressure!
We returned from overseas with an empty unit - Fantastic Furniture had everything we needed to furnish it complete with variety, good value and great staff. Head there first when you need furniture!
1 comment
Fantastic F.Fantastic Furniture
Hi Angie, thank you so much for shopping with us. We are glad to be of assistance in times like these when you have to quickly furnish a unit, and we hope to serve you again in the future! Regards Nick and the Fantastic Team.
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KarenThe Mallee, VIC
- 3 reviews
Fantastic
Easy to find the couches that we were after, staff were very helpful with what I was looking for and very friendly. We have purchased with them before and will definitely be back.
1 comment
Fantastic F.Fantastic Furniture
Hi Karen, thank you so much for choosing to shop with us. We are happy to hear that you were able to get what your were after, and also that our Mildura staff were so friendly! We hope to see you in s... Read more
tore again in the future. Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
Find out how Fantastic Furniture Physical store compares to other Furniture Shops
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GULAM GHOUSESydney, NSW
- NSW, Burwood
- Verified customer
Excellent Service
The staff of the store are very helpful in deciding the product that I wanted to buy. The store was very well maintained. I initially went online to browse on their website; however, thought to visit a store and I was startled by service they'd provide. I'd rather buy furniture in store than online.
1 comment
Fantastic F.Fantastic Furniture
Hi Gulam, thank you for choosing to shop with us. We are so happy to hear that the Burwood store were so incredibly helpful, and we hope to see you back again soon! Regards Nick and the Fantastic Team.
Similar opinion? Write a review on ieatwords.com.au!
SandraSydney, NSW
- QLD, Cairns
- Verified customer
Friendly and exuberant Staff
Very Satisfied with ease of purchase and collection, including their COVID measures. Staff were extremely friendly. Products appear to be of quality and lower cost then competitors. very happy with purchase of my new stylish office chairs Windsor dinning chairs.
1 comment
Fantastic F.Fantastic Furniture
Hi Sandra, that is great to hear! We are proud of our Cairns team for providing such excellent service during this time, and we are glad that you are happy with your new Windsor chairs. Regards Nick and the Fantastic Team.
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C and P
- 2 reviews
AMAZING
Truly blown away by all aspects of our purchases. From the exceptional customer service from Julie, range of products, reasonable prices and delivery guys - couldn't ask for anything more. Very good quality flat-pack dressing table with spot-on assembly instructions; well-made headboard and base with the most comfortable mattress we've ever had, all delivered the next day within the allotted time frame!! Ordered a few other things that weren't in stock but were able to be viewed in the showroom, which are also great quality. Will definitely be our "go-to" store for any further furniture and home decor needs. Thank you very much.
1 comment
Fantastic F.Fantastic Furniture
Hi C and P, thank you so much for taking the time to share your experience. We are absolutely thrilled to hear about your visit to the Cairns store and the service provided by Julie. We can't wait to ... Read more
see you in store again soon! Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
- NSW, Wagga Wagga
- Verified customer
They will absolutely perfect
Everest really easy to find everything I wanted I got the help I needed and I'm extremely happy yes everything was available imperfect my friend she's still at the shop in Wagga Wagga
1 comment
Fantastic F.Fantastic Furniture
Hi Kristy, thank you very much for choosing to shop with us in Wagga Wagga. We are glad to hear that everything was in stock and that our team were able to assist you. Hopefully we will be seeing you again soon! Regards Nick and the Fantastic Team.
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Great product great value
Went in twice during the week both times staff were friendly asked me what I was looking for and gave me space to look around answered questions easing. Great price and product
1 comment
Fantastic F.Fantastic Furniture
Hi Cheree, thanks so much for visiting our West Gosford store twice in one week! We hope to see you back again soon. Regards Nick and the Fantastic Team.
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Questions & Answers
Gregory Jonathan R.asked
I am just wondering, is your Warwick Farm store still open due to the Coronavirus,and if so, what is your opening hours?Ir if you are not open, can you please help give me a idea on when you will be open?
1 answer
Fantastic F.Fantastic Furniture
Hi there! We are still operating as per our normal hours of 9am-5:30pm Monday to Friday, 9am-5pm Saturday, and 10am-5pm Sunday. You can view these hours here: https://www.fantasticfurniture.com.au/store-finder/store/Warwick%20Farm?redirect=/store-finder?p=false&q=warwick%20farm Regards Nick and the Fantastic Team.
Lindaasked
I'm trying to contact the Windsor store on 07 33571142 but can't get through.
Is the phone out of order?
Is there another number I can call?
Many thanks,
Linda Dempster.
2 answers
Fantastic F.Fantastic Furniture
Hi there Linda, I am very sorry to hear you haven't been able to reach our Windsor store. Please contact us via our website with your details and we can arrange a call back for you. Kind regards Ryan and the Fantastic team
Thank you, Ryan. Luckily, the phone line was working the next morning so I managed to speak to the staff.
Terry M.asked
do lowboys come assembled
2 answers
Ask the store
Fantastic F.Fantastic Furniture
Hi Terry, unfortunately the majoring of our products do come flat packed. This includes our tallboys and lowboys. Regards Nick and the Fantastic team.
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Fantastic F.Fantastic Furniture
Hi there, I am very sorry to hear about this experience with your new bed. We would like to get in touch to resolve this issue as we do want our customers to be satisfied with their purchases. Would y... Read more
ou be able to email your purchase and contact details to [email protected] so we can assist further? We look forward to hearing from you so we can help. Regards Nick and the Fantastic Team.