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ACT, Fyshwick, VIC, QLD, etc...Reviewer Photos & Videos
Perfect sofa
We have just ordered a lounge from Susheel at Plush sofas Belrose. Susheel was very friendly professional, and patient helping us with a tricky design. Very happy with the standard of service we received.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Wonderful customer service
My partner and I randomly decided to pop into Plush (Osborne Park) after walking past towards another store and we were immediately impressed with the quality of product and especially the customer service by Erin. Erin helped us identify exact what we were after in a couch and eventually we found the perfect setting/fabric etc. I cannot wait to receive our couch and would like to thank Erin for all her help and patience, as we jumped from couch to couch until we found something that was 'just right'!
1 comment
Plush Sofas A.Plush Furniture
Hi Jem & Kyle,
Thank you for popping in to our Plush Osborne Park Showroom! It is great to hear that Erin was able to assist in finding the perfect fit for your sofa needs. We are sure your new sofa ... Read more
will transform your weekly movie nights! We look forward to passing your kind words on to the team.Similar opinion? Write a review on ieatwords.com.au!
AmandaSouth East Queensland, QLD
Exceptional Customer Service
What an amazing team at Logan !! I had the best experience In choosing a new Sofa today and found the perfect Sofa:) . Both Jerlene and Florent listened to all that I said was important to me an worked together with me to come up with some great options . Length of area, style of sofa like (wide cushion) . I would highly recommend anyone who is in the market for a new sofa to pop into PLUSH Logan . I can’t thank them enough . THANKYOU Team Logan x
1 comment
Plush Sofas A.Plush Furniture
Hi Amanda,
Thank you for sharing on your Plush Logan Showroom experience. We are glad to hear that our team were helpful in finding the perfect fit for your sofa needs. We appreciate your high recomm... Read more
endation and look forward to sharing your kind words with Jerlene and Florent.Similar opinion? Write a review on ieatwords.com.au!
Find out how Plush Furniture Physical store compares to other Furniture Shops
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12/10
Nigel was patient, friendly and very professional. I didn’t feel pressured or rushed, and he seemed genuinely happy to help me choose the perfect lounge. I can’t wait for it to arrive!
1 comment
Plush Sofas A.Plush Furniture
Hi Emily,
You found your perfect fit! We are pleased to hear you are confident in your purchase and can't wait for it to arrive. We are sure Nigel and Newcastle Team will appreciate your kind words. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Excellent service
The team took time to understand our needs, offered us a few options and were very patient with our change of mind! Every couch was perfect which made it hard to make a choice. Thank you Judith and the team at Aspley. Highly recommend!
1 comment
Plush Sofas A.Plush Furniture
Hi Joy,
Thank you for taking the time to share your high recommendation with the team. We are glad to hear that you enjoyed browsing our stunning sofas and unfortunately are unable to purchase all of them. We hope you enjoy your perfect fit! ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Love Plush!
Beautiful showroom with a vast range of lounges and occasional chairs. Amazing staff member Cam helped us choose our new lounge and fabric. She couldn't have been more helpful and ours was a tricky case as we live on Norfolk Island. She rang us and emailed us promptly over each query and was so cheerful. Nothing was too hard for her.
1 comment
Plush Sofas A.Plush Furniture
Hi Katherine,
It is a pleasure to hear of your Plush Bundall Showroom experience. We are happy to hear that Cam was more than happy to assist throughout your sofa selection process. We hope your sofa is the perfect fit that you envisioned! ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Thank you Plush Shepparton!
I looked in so many furniture stores before I found the couch I wanted in Plush Shepparton. They had such a wide range of products. The customer service provided by Danielle was amazing; no pressure just help. She was available to answer all my questions and help make the modifications to my couch exactly as I wanted.....didn't even think I could! Thanks Danielle and Plush.
1 comment
Plush Sofas A.Plush Furniture
Hi Jules,
Thank you for sharing on your Plush Shepparton experience. We look forward to passing your kind words on to the team. Hope you enjoy! ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Damian P.Amaroo 2914, ACT
- 2 reviews
Wonderful Service
Served by Josie at the Fyshwick Showroom. She was extremely friendly, polite and knowledgeable. There was no hard sell, just great advice and professional service. After being shown what we had in mind Josie worked with us to get the lounge to suit our requirements. Highly recommend this store.
1 comment
Plush Sofas A.Plush Furniture
Hi Damian,
We are so pleased to hear of the wonderful and professional service you received from Josie. We will be sure to pass your appreciation on to the team. Thanks for your recommendation!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
davo
- 2 reviews
service is 5 star
We weren"t intending to buy a sofa as were still researching them. Went to the Logan store and was assisted by Florent. Florent explained all about the product and care package, also was happy to let us go away and think about it before we went back and purchased. The delivery was spot on to what he said and the delivery guys were very informative. They made sure I was happy before they left. Have been using the couch for a couple of weeks now and am super happy with it. Will be going back to visit Florent again as we need another couch. As far as customer service goes Florent is an asset to Plush. Now its up to the Plush brand to prove its worth with a durable product, will update this review in 12 months for the product review.
1 comment
Plush Sofas A.Plush Furniture
Hi Davo,
Thank you for taking the time to share on your overall experience with Plush. We look forward to passing your kind words on to our Logan and Delivery Teams. We are glad to hear you received your sofa and hope you enjoy!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Find out how Plush Furniture Physical store compares to other Furniture Shops
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Dave MPerth, WA
Great selection, prices and service
Plush had an excellent variety of leather sofas and with its current sale, offered by far the best value for money of the many similar stores surrounding it. The service from Larry was pitch perfect, low pressure but attentive and he could answer every question we had with ease. It's always a relief to find great service when purchasing expensive household items.
1 comment
Plush Sofas A.Plush Furniture
Hi Dave,
Thank you for sharing on your experience with our Myaree Showroom. We will be sure to pass on your kind words to the team and hope you look forward to receiving your delivery. ... Read more
Enjoy! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
ChrisSydney, NSW
Great product and fantastic service
Fabulous range of products and great quality. I liked walking around the store and having somewhere comfortable to sit everywhere I looked. This is my second purchase from the Artarmon store because of the friendly service from Debbie, Manami and Frances. They made the whole purchasing procedure and the delivery very easy and straight forward.
1 comment
Plush Sofas A.Plush Furniture
Hi Chris,
Thank you for sharing on your experience with our Artarmon Showroom. We look forward to sharing your kind feedback with Debbie, Manami and Frances. We hope your newest addition is a perfect... Read more
fit for your space. Looking forward to your next visit!Similar opinion? Write a review on ieatwords.com.au!
KateGreater Melbourne (Inner), VIC
Amazing customer service
Bought a gorgeous couch from Plush Ballarat. Zoe was a great help - very patient and accommodating. She also provided the measurements and suggested that I measure the space first - so glad she did as the size I originally picked would have been too large for the space. Can't wait to use the couch once renovations are done! Many thanks Zoe.
1 comment
Plush Sofas A.Plush Furniture
Hi Kate,
Thank you for sharing on your Ballarat Showroom experience. We look forward to passing your kind words on to Zoe and the team. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Another purchase!!
I have now purchased a fourth piece of furniture from the Newcastle Store. Both Nigel and Elyse were most professional and assisted me with my purchases. They are both a credit to Plush Furniture and great representatives.
I was particularly happy with the assistance and advice given be Elyse yesterday and Nigel with my previous purchase...thank you so very much.
2 comments
Plush Sofas A.Plush Furniture
Hi Kerrie,
Welcome back to Plush! ... Read more
It is wonderful to hear of Nigel and Elyse's professional service upon your visit. We hope you love your newest addition and look forward to your next visit! Hope you enjoy. Warm regards, Plush Think SofasAs I said...they are a credit to your organisation and have recommended your store to many friends. Wait until they see my new purchases.
Similar opinion? Write a review on ieatwords.com.au!
ChrisNorth Queensland, QLD
- 2 reviews
Excellent customer service.
We were interested in a new lounge suite. Visited Plush as our first store to see what was on offer. Then saw and sit tested many lounges and recliners. Received great patient service and guidance on the options from Amanda, Townsville store, so that we could narrow down the options suitable for our needs. Walked out with a good understanding of configuration and price options. Then visited 3 other furniture suppliers to compare.
Went back to Plush due to quality, feel of lounges, value for money (not cheapest) and excellent customer service and placed our order.
1 comment
Plush Sofas A.Plush Furniture
Hi Chris,
Thank you for sharing your overall experience with Plush. We are pleased to hear that Amanda's outstanding service exceeded your customer service expectations and you couldn't resist purchasing a stunning Plush Sofa. ... Read more
Enjoy! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
IanGippsland, VIC
Fantastic furniture and fantastic staff
We walked in and taryn was charming and helpful with our choice and design set up of couch and ottoman also with choice of fabric .we also purchased a couch for our daughter and taryn helped her with type of couch and colour
1 comment
Plush Sofas A.Plush Furniture
Hi Ian,
Thank you for sharing on your Frankston Showroom experience! We are glad to hear that Taryn was more than happy to assist throughout your sofa selection process. We look forward to sharing your kind words with the team and hope you enjoy. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Find out how Plush Furniture Physical store compares to other Furniture Shops
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Hanna from bundall showroom
We purchase a couch and armchair today from Hanna at the bundall showroom, we absolutely loved the product and armchair we purchased but above all the service was outstanding, Hanna was extremely patient with through decision and payment via finance option. We purchased the Dane module
Couch and, Hanna made a passing browse into a sale, with outstanding knowledge and wuidance through the decision and payment option, Making it very easy to commit to this purchase confident that me and my family made the right choice of product for us, the showro...Read more
1 comment
Plush Sofas A.Plush Furniture
Hi Mark & Jasmine,
Thank you for taking the time to share such a glowing review of your visit to our Bundall Showroom. We appreciate your feedback on our showrooms ambience and your high recommendat... Read more
ion of our service. We hope the whole family loves their new sofa!Similar opinion? Write a review on ieatwords.com.au!
DonnaGreater Melbourne (Metropolitan), VIC
- 2 reviews
Very Happy Customer
My lucky day ! I walked into the Store and was greeted by Andrea, I told her what I had in mind and she walked me around the store showing and advising on all the various sofas. She was so helpful, knew her product so well, guided me on a few things I didn't know and put zero pressure on me to buy ! I decided on a sofa and couldn't be happier. Thanks so much Andrea.
1 comment
Plush Sofas A.Plush Furniture
Hi Donna,
You found your perfect fit! We are glad to hear you couldn't be happier with our service and sofas. Thank you for your kind feedback which we are sure will make Andrea's day. ... Read more
Hope you enjoy! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Lloyd S.South East Queensland, QLD
- QLD, Logan
- Verified customer
Can not fault the service!
We would personally like to thank Chyrstal at the Logan store for her salesmanship. She is not only a very happy, nice person but she knew her products very well, she was extremely knowledgeable. Chrystal took us through all the styles of couches until we found the one we liked. We brought to her attention that we have 2 cats that like to scratch at furniture and also grandchildren, she helped us to choose the correct fabric and colour for our home, there was no question that she could not answer, nothing was too much trouble. We now have a be...Read more
autiful new couch and we are extremely happy, not only with how comfortable and lovely it is, but also with how our cats and grandchildren can't destroy it, lol. We highly recommend her! We will definitely be looking for Chrystal for our next purchase :) Thank you Chrystal and thank you to Plush for employing her!1 comment
Plush Sofas A.Plush Furniture
Hi Lloyd,
Welcome to the Plush Family!... Read more
We appreciate your high recommendation of our Logan Showroom and your kind feedback on our service. It is great to hear that Chrystal was more than happy to assist in finding the perfect sofa for your lifestyle. There is nothing better than a movie on a new sofa surround by your family! We hope you enjoy. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Plush Artarmon - EXCEPTIONAL SERVICE
You hear people talk about how stressful buying big ticket items like sofas can be, however I didn't encounter any of that. To put it simply, this is because Manami at the Artarmon store was so exceptional to deal with. Her customer service was of a 5 star standard. This is because Manami was very knowledgeable, approachable and responsive. There were never any delays and no question was too silly. She was always available when needed during the entire process, in such a calm and friendly manner. If I need another sofa again, Manami will be the first person I'll call.
1 comment
Plush Sofas A.Plush Furniture
Hi Ace,
Thank you for taking the time to share such a glowing review of your Plush experience. It is wonderful to hear of Manami's exceptional service throughout your decision making process. We hope your new sofa is a perfect fit!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
ErinMurray Region, NSW
Outstanding service
Came in with an idea of what I wanted. The sales rep Andrea was on the ball and very informative. Was an ease going over fabrics and couch configurations. Huan, the follow up rep from online was lovely to talk to and made finalising the transaction a great experience.
1 comment
Plush Sofas A.Plush Furniture
Hi Erin,
Thank you for taking time to share on your overall experience with Plush. We look forward to sharing your kind words with the Albury and Online Teams. Hope you enjoy!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Peter Howardasked
are the cushions and backs on the "Cooper " 2.5 and 3 seater sofa reversable and removable?
2 answers
Hi Peter the Cooper is a fixed cushion model,so not removable or reversible.
Plush Sofas A.Plush Furniture
Hi Peter Howard.
The Cooper range has a fixed seat and back cushion. Hope this helps however if you have any further questions please feel free to contact our quality assurance team via the below link
Warm Regards
Plush Think Sofas
Peter Howardasked
are the cushions and backs on the" cooper" 2.5 seater and 3 seater reversable?
No answers
Tinaasked
Hi is there a cleaning kit available to my leather couch?
1 answer
Plush Sofas A.Plush Furniture
Hi Tina,
All showrooms have our recommended cleaning products available to purchase, they will also be able to advise which product is suitable for your leather.
Warm regards
Plush
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Plush Sofas A.Plush Furniture
Hi Tracey,
You found your perfect sofa! ... Read more
We will be sure to pass your appreciation on to the team. Thank you for your kind feedback and we hope you enjoy your new sofa. Warm regards, Plush Think Sofas